Customer Service Alignment SYSTEM

Align your organizations customer service to ensure new and existing employees understand how to consistently communicate with customers based on your organizations customer service guidelines. consistent Our recommended solution is described in our brochure. Keeping your customers satisfied is essential to building a successful, growing business. While many companies work hard to increase sales, they may overlook the importance of doing the little things that keep customers happy and buying more. It is often easier to accelerate your business by cultivating the customers you already have than working to constantly attract new customers. ..Learn More...

The Worker Training SystemÔ

The Worker Training System delivers consistent multi-media worker training that is cost effective and easily kept up to date.  This system ensures that every trainee experiences the same level and quality of training, a process that results in improved productivity and a reduction in human error. Learn More...Learn More...

Managerial Fit Assessment

Actionable Information To Improve the Working Relationships of Every Employee

The quality of the relationship between manager (executive, director, supervisor, team leader) and employee significantly impacts employee performance. Managers and employees who understand each other's style are highly productive and engaged. However, managers who are "out of sync" with their employees often cause low productivity, dwindling morale and high employee turnover. Learn More...

Workforce Engagement

The Employee Reality Check-Up

The Workforce Analysis Profile is a unique survey designed to measure employees' engagement levels and their total workplace experiences. It also indicates job satisfaction and the work environment of staff members within an organization. The information collected in this survey provides leaders with a vital perspective on the current reality in their organizations' workplace and areas of concern affecting the total workplace experience. Learn More...

Organizational Management Analysis

Organizational Management Analysis maps your organization's path to a prosperous future

The Organizational Management Analysis (OMA) is an essential element of organizational development.  An OMA report presents a compilation of the information obtained from the individual CheckPoint results of a group of managers.  The report provides a factual summary of the perceptions of a management group with input from the manager's bosses, peers and direct reports. Learn More....

Team Improvement and Management Analysis

The Team Analysis is an effective Leadership Assessment Tool

The Team Analysis helps team leaders get the most from every member of the team and effectively guide the way to the achievement of team goals. It does this by evaluating Team Balance and the Team’s Strengths and Weaknesses. Learn More...

Online JobMatch360 Recruiting SystemÔ

Tired of wasting time interviewing unqualified candidates?

By using our JobMatch360 Recruiting system you can cut the time it takes to hire a qualified candidate by almost 2/3rds it takes without our technology and JobMatch interviewing assessment report. 

Here is how it works:

• Develop a JobMatch360০ Candidate Profile.
• Use AcclaimÔ Phone/Web Recruiting System.
• Pick an interview script from our job specific library.
• Send job seekers to to your customized Career Center Webpage or to a designated 800#.
• Acclaim will conduct a phone screening interview and post the results in real-time.
• You review the results and listen to candidate’s voice responses to your job specific questions.
• Schedule your top two or three candidates for a JobMatch360 Behavioral Interview.
• Extend a conditional job offer pending a successful background check report.
• Conduct a Hiring Interview and on-board your new employee.

Want to discover how candidates match up to your top performers?

Our highly reliable, validated Job Match Benchmarking process produces a custom job Match profile based on your top performers in any job.  Here is what we measure to give you "total person" insight and information you can use to conduct a behavioral interview. (Request a FREE JobMatch Benchmark)

Can they do the job?

Assess verbal and numerical skills and reasoning

Will they do the job?

Assess energy levels, assertiveness, sociability, manageability, decisiveness, accommodating, independence, and objective judgment.

Will they be engaged in the job?

Assess for occupational interest, enterprising, financial/administrative, people service, creative, technical, mechanical.

Discover what this strategy could mean to any challenging position in your organization!